Contact MyMedicals
Email is the fastest way to reach our team. To keep replies quick and accurate, you can choose a topic and we will prepare a ready to send email draft with the right subject and a simple template.
To help us respond faster, keep your message focused and include details that matter.
- A short summary of what you need.
- What you expected and what happened instead, if relevant.
- Your device and operating system, if it is a technical issue.
- Screenshots or a short recording are optional and often helpful.
Choose a topic
Then use Open email draft to generate a structured template in your mail app.
Please do not email sensitive medical information. Your privacy is our priority and we only ask for what is needed to understand your request.
If you need help using the app, please visit Support. If you are an existing MyMedicals user and you want to delete your account, please follow Delete My Account. We typically reply within 48 hours to five business days.